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How to Set Up Your Voicemail Greeting

Learn how to configure your professional voicemail greeting within the Cloudphone.com desktop portal and mobile app.

Here’s a convenient step by step guide to set up your professional voicemail greeting in the Cloudphone.com portal.

On the desktop version: 

  1. Sign into your Cloudphone.com account
  2. Select Extensions in the navigation menu on the left side.
  3. Select Manage My Extension.
  4. Select the Extension you would like to edit. 
  5. Scroll down until you find the Voicemail header.
  6. Here you can type out your greeting, record your greeting or upload an audio file. 
  7. Please note: for the Text-to-Speech option, you can select the drop down menu and choose from a number of different voices, languages and speeds. 

On the mobile app: 

  1. Go to the Cloudphone.com app. 
  2. Select Settings in the bottom right corner.
  3. Select Extensions from the Admin Settings menu. 

4. Select the extension you'd like to edit from the list. 

5. Follow steps 5 through 7 above.